Revenue Cycle Operations Consultant

Reports to:  Chi-Matic Staff Manager

About Chi-Matic

Chi-Matic (pronounced ‘shy-mat-ick’) is a boutique consulting firm focused on guiding health systems through large technology implementations, assisting revenue cycle leadership in streamlining business processes with the use of technology resulting in improvements in cash collected or reduction in cost to collect. Based out of Madison, Wisconsin, our team has worked with over 125 healthcare organizations around the country to build thriving programs through collaborative planning, successful implementation, and metric-driven optimization.

Our Values

Individualized Growth | Accountability | Integrity | Curiosity | No Fear of Failure

Job Overview

Chi-Matic is looking for top quality leaders with 5+ years of Epic Revenue Cycle Leadership experience, specifically in the professional billing area. This consultant will focus on gathering business requirements, designing and executing solutions with professional stakeholders. The consultant will provide recommendations on charging, billing, denial and follow-up, as well as self-pay workflows and integrated systems. Similarly, the consultant will coordinate with executive leadership, Information Technology (IT), and cross-functional stakeholder groups  to ensure that the planning and direction of comprehensive programs are aligned with the organization’s strategic plan and revenue cycle goals

Responsibilities and Duties

This role has the following responsibilities: 

  • Facilitate Revenue Cycle solutions across health care organizations; this includes understanding of the Revenue Cycle process and its full impact on the financials. Solutions include, but are not limited to:
    • Revenue Cycle transformation
      • Operational structure optimization
      • Process improvement
      • Operational training
    • Implementation 
      • EHR best practice adoption
      • Change management
  • Assist in the assessment, development and/or implementation of recommendations for optimizing revenue cycle operations within the charging. billing, follow-up and self-pay/customer service units
  • Partner with revenue cycle operational stakeholders to integrate, monitor and communicate progress on stated goals or solutions
  • Develop implementation plans that lead teams to success by monitoring KPIs  and performance goals 
  • Communicate with client stakeholders and manage relationships
  • Be a trusted advisor to senior leadership
  • Facilitate complex meetings, presentations and workshops to build client commitment

Qualification

  • 8+ years managerial roles, of which 5+ years should be in Professional Billing or related areas
  • Knowledge of detailed revenue cycle processes, specifically in an Epic ambulatory EHR platform
  • Knowledge of the access and revenue cycle process flow and the interdependence of systems which affect revenue cycle outcomes
  • Strong leadership and organizational skills
  • Strong ability to speak to and drive operation key metrics
  • Excellent oral and written cross disciplinary communication skills
  • Demonstrated ability to communicate well both verbally and in writing to all levels of an organization
  • Specific knowledge in managing and improving the performance of complex operational systems and revenue cycle functions across multiple platforms

Benefit Information

  • Full time, salaried employees are eligible for a comprehensive benefits package (unlimited paid time off, health insurance, dental insurance, vision insurance, 401(k) matching, parental leave, short term disability, life insurance, and more!)
  • Full-time hourly employees are eligible for health insurance, dental insurance, vision insurance and 401(k) matching
  • All employees will be provided with home office equipment
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