First Look: Chi-Matic Revenue Cycle Services 2022

100%

clients would buy again

93%

 clients were highly satisfied

A

Quality of
staff/consultants

A+

Likely to
recommend

A

Drives tangible
outcomes

A+

Strength of
partnership

Chi-Matic’s key strengths are their knowledge base and the experience that they have built over decades, even though they seem young. Chi-Matic has some of the most knowledgeable folks that we have ever dealt with from an Epic revenue cycle perspective.

VP/Executive

The firm does a good job with accountability within the organization. They are very systematic about that. The firm is good in terms of calls, follow-up, and staying on top of things. They continue to follow up, meet time frames, ask for updates, and change when needed to get an outcome.

CFO

The Bottom Line
Despite Chi-Matic’s relative youth (they were founded in 2018), almost all client respondents are highly impressed with Chi-Matic’s Epic revenue cycle expertise and are very satisfied overall with Chi-Matic’s abilities to make recommendations, help with implementations, and optimize processes and systems afterward. Because revenue cycle is so interwoven with other departments, clients recommend organizations create a central team to help Chi-Matic acclimate to and navigate the organization. As the firm grows, they will need to take intentional steps to ensure their Epic expertise doesn’t become diluted.

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