Reports to: Chi-Matic Staff Manager
About Chi-Matic
Chi-Matic (pronounced ‘shy-mat-ick’) is a boutique consulting firm focused on guiding health systems through large technology implementations, assisting revenue cycle leadership in streamlining business processes with the use of technology resulting in improvements in cash collected or reduction in cost to collect. Based out of Madison, Wisconsin, our team has worked with over 125 healthcare organizations around the country to build thriving programs through collaborative planning, successful implementation, and metric-driven optimization.
Our Values
Individualized Growth | Accountability | Integrity | Curiosity | No Fear of Failure
Job Overview
Chi-Matic is looking for top quality leaders with 5+ years of Epic Revenue Cycle Leadership or technical experience, specifically in the professional billing area. This consultant will serve as a primary connection between operational and technical resources to improve efficiency. Through standardized processes, they will improve the quality of communication, speed to issue resolution, prioritization and organization of objectives, and alignment between IT and revenue cycle stakeholders. Lastly, the consultant will coordinate with executive leadership, Information Technology (IT), and cross-functional stakeholder groups to ensure that the planning and direction of comprehensive programs are aligned with the organization’s strategic plan and revenue cycle goals.
Responsibilities and Duties
This role has the following responsibilities:
- Identify and execute solutions to increase efficiencies between the Information Technology (IT) team and operational stakeholders
- Improve the quality of communication, speed to issue resolution, prioritization and organization of objectives, and alignment between IT and revenue cycle stakeholders
- Improve the quality of issue articulation and documentation through standardized processes
- Communicate with client stakeholders and manage relationships
- Be a trusted advisor to senior leadership
- Facilitate complex meetings, presentations and workshops to build client commitment for the change
Qualifications
- 8+ years managerial roles, of which 5+ years should be in Professional Billing or related areas
- Knowledge of detailed revenue cycle processes, specifically in an Epic ambulatory EHR platform
- Knowledge of the access and revenue cycle process flow and the interdependence of systems which affect revenue cycle outcomes
- Strong leadership and organizational skills
- Strong ability to speak to and drive operation key metrics
- Excellent oral and written cross disciplinary communication skills
- Demonstrated ability to communicate well both verbally and in writing to all levels of an organization
Benefit Information
- Full time, salaried employees are eligible for a comprehensive benefits package (unlimited paid time off, health insurance, dental insurance, vision insurance, 401(k) matching, parental leave, short term disability, life insurance, and more!)
- Full-time hourly employees are eligible for health insurance, dental insurance, vision insurance and 401(k) matching
- All employees will be provided with home office equipment
